Once shipped, the average delivery time is 7-15 business days, depending on where in the world you are located.

Yes. The processing time for orders is usually 1-3 business days. We may be running under minor delays due to the high volume of orders we are receiving, so if you do not receive your tracking information within 1-3 days, please do not worry. 

If you ordered the wrong lamp, please reach out to our customer support team at contact@sollislights.com. If your lamp has already been shipped out, we can't guarantee that we'll be able to ship you the correct one. 

Of course! We offer a 30 day guarantee which covers any accidents that may happen to your lamp within the first 30 days of purchasing.

We accept Visa, Mastercard, American Express, and PayPal.

Yes! We offer shipping to most countries around the world!

Easily! Once your order is shipped, you will receive a shipping update email with your tracking number.

You can track your order right on our website. All you need to do is go to our "track your order" page, and insert your order's tracking number. If you can't find the "track your order" page. Click this link here.

Contact us ASAP! If your order comes in damaged in any way, shape, or form, please do not hesitate to contact our support team so we can make it right. 

If you think you have provided the wrong address, please get in contact with our support team as soon as you can.

If your important question was not answered, please don't hesitate to contact our support team at contact@sollislights.com, as we would love to further assist you with anything you need!

Of course! Use code FAQ10 for 10% of your order.